Public Sector

Public Sector market research

The public sector needs to ensure that they are delivering quality services as effectively and efficiently as possible. Research can support this by gaining a greater understanding of local residents’ attitudes towards council service provision, their needs and wants and service improvements. Examples of this support include:

  • Public consultations into changes to service provision
  • Attitudes to environmental issues (e.g. recycling and litter)
  • Satisfaction levels with various aspects of their service (e.g. delivery of housing benefits)
  • Stakeholder engagement into new policy direction
  • Economic impact of large tourist events
  • Greater understanding of vulnerable residents’ needs
  • Attitudes to key local issues such as youth crime
  • Pre and post advertising campaign evaluations

Why we’re the perfect choice for this sector…

We have considerable experience working with Councils and other public sector organisations – some of our key clients within the public sector include:

  • Liverpool City Council
  • Knowsley Metropolitan Borough Council
  • Liverpool Vision and Culture Liverpool
  • Flintshire County Council
  • Merseytravel
  • Merseyside Police
  • Cheshire East Council
  • Sheffield City Council
  • Sefton Metropolitan Borough Council
  • Cheshire Police

We undertake a wide range of work within the public sector.

We can offer

  • Mapping training provision for school leavers
  • Economic Assessment studies
  • Public utilities – usage and attitude studies
  • Signposting and accessibility studies
  • Tenant satisfaction surveys
  • Tracking studies – social and economic
  • Community Policing
  • Youth crime and gang membership
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